SKANDIA MODA

At SKANDIA MODA, we believe in stylish Scandinavian fashion at fair prices — so you can look your best without breaking the bank.


Since we cover the shipping costs, your newest fashion favorites are delivered straight to your door for free.


And if you ever need a hand, our friendly customer service team is just a click away and always happy to help.

OUR FAVORITES

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WOMEN'S COLLECTIONS

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CUSTOMER SERVICE

Got a question?


Contact our customer service team – we strive to reply within 24 hours, 7 days a week.


Monday – Friday: 8:00 AM – 8:00 PM
Saturday – Sunday: 8:00 AM – 4:00 PM

✉️ info@skandiamoda.com

Frequently asked questions

How can I return my order?

Not satisfied with your order?


Before opening a dispute in your PayPal portal, please contact info@skandiamoda.com


Write DISPUTE as the subject line and explain what happened.


These emails are handled with the highest priority and will lead to a faster resolution than filing a complaint through the Klarna portal!

The estimated delivery time has passed. Where is my order?

In 99% of cases, your order will be delivered within the expected delivery time.


Unfortunately, in rare cases, delays in the shipping process may occur.


You can contact our customer service by email to ask about the status of your order. Please provide your order number and send the email from the same address you used to place the order.

Before opening a dispute in your PayPal portal, please contact info@skandiamoda.com with the subject line: DISPUTE and explain your concern.


These emails are handled with the highest priority and will lead to a faster resolution than filing a complaint through the PayPal portal!

When can I expect my order?

We believe you shouldn’t have to pay too much for a product you want — that’s why we ship directly from the manufacturer.


This saves costs on shipping, storage, and packaging, allowing us to offer you fair prices. The timeframe for your order is divided into two phases:

Processing time:
The order is confirmed, undergoes a quality check, and is packaged.
All orders are forwarded to the shipping center within 48 hours of placement.

Shipping time:
This is the time it takes for the goods to be delivered from the shipping center to the final destination.
The delivery time is usually 5–12 business days.

Not satisfied with your order?

Not satisfied with your order?


Before opening a dispute in your PayPal portal, please contact info@skandiamoda.com with the subject line: DISPUTE and explain your concern.


These emails are handled with the highest priority and will lead to a faster resolution than filing a complaint through the PayPal portal!

Where can I find my Track & Trace code?

You can track your package using your 4- or 5-digit order number (#xxxxx) and your email address.

Click here to track your order.

The Track & Trace code does not display any information. How is this possible?

Track & Trace information is available as soon as your package has arrived at the shipping service provider.

Please note that delays may occur and it may take a little longer for the shipment data to be assigned to your order.

  • MONEY-BACK GUARANTEE

    We offer a 100% money-back guarantee within 30 days of receiving your order.

  • Free shipping

    All orders are always shipped free of charge and insured with tracking the next day.

  • 5,000+ Satisfied customers!

    SKANDIA MODA has more than 5,000 satisfied customers and is rated 4.7/5.0.

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